Frequently Asked Questions
Read what other YAKKAY customers wanted to know
Is YAKKAY's helmet safe?
YAKKAY's Smart Two helmet is an in-mold bike helmet, which means that a PC shell is integrated with an EPS inner shell. This gives extra strength and durability, a perfect, clean surface and a very light weight.
Size Medium: 51-56 cm (260g)
Size Large: 55-59 cm (280g)
Size X-Large: 58-61 cm (310g)
Our Smart Two helmet has 6 vent holes for generous ventilation. For comfort, the helmet is equipped with self-adhesive, soft foam pads that can be placed inside the helmet as you may find it comfortable. With the helmet's adjusting system, including a discreet spin-dial neck adjuster, you can obtain a secure and comfortable fit very easily and quickly. The cheek buckles are in stainless steel and specially designed by YAKKAY.
The Smart Two helmet is tested and certified in accordance with both European and American safety standards CE/EN1078 and CPSC1203.
Find instructions for YAKKAY's Smart Two helmets here.
Can I change the cover myself?
Yes, you can easily change the cover yourself.
Find care instructions and a guide on how to mount your cover on your YAKKAY Smart Two helmet here.
Does YAKKAY ship internationally?
We ship to:
EU Countries
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France*, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal*, Romania, Slovakia, Slovenia, Spain*, Sweden
Rest of the World
Australia, Canada, Hong Kong, Japan, New Zealand, Singapore, Switzerland, United Kingdom, United States
* If you are a customer from Reunion (France), The Canary Islands (Spain) or Madeira or the Azores (Portugal), please contact us at info@yakkay.com as we operate with special shipping rates to these islands.
Which payment options does YAKKAY offer?
You can pay with credit card, PayPal, Google Pay.
For credit card payments, we use a secure and compliant payment gateway, allowing you to pay with ease of mind.
Can I return a purchased item?
We offer you the possibility to return any item (other than gift cards) purchased from us. You have 30 days from the day of receipt to return the item to receive a refund. If the last day for exercising this right is on a weekend or public holiday, the deadline expires the following weekday. Learn more
Which cover fits which helmet?
Our covers are designed so that all our helmet covers fit the Smart two helmet. There is only one very important rule: the size of the helmet must match the cover.
Size Medium Helmet with Medium Cover for example.
Our Covers only match to YAKKAY helmets.
How do I find the right size for my helmet?
We have created a Size Guide especially for this purpose.
This will help you to find the right helmet for you. You can find the link here: Size Guide
Where can i try on the helmet, where can i find a store which sells YAKKAY products?
Please check out our YAKKAY store locator to find the closest to you. YAKKAY Store Locator
How does the Helmet Lock work?
The small sphere contains a rainproof bag and a padlock. You can either stow your helmet in the bag and attach it to your bike with the lock, for example to the saddle.
Or you can attach the helmet to the bike with the lock using the straps of the helmet.
